International Insurance Explained

Photo Credit: J. Lewis, Civil ENG, Engineering in Singapore (NUS)

Coverage

Using Insurance

Insurance Travel App

Provider: Arthur J. Gallagher

Policy Number: GLM N10893392

Email: GallagherGlobalAssistance@ajg.com

Within the US Phone: 1-866-693-6873 (Toll-Free)

International Call / Direct Dial: +1 (312) 935-9242

  • International Insurance is separate from your U.S. health insurance coverage, and you are required to maintain both. *Note that some program will require a third level of insurance.
  • IPENG automatically enrolls, or registers, you in International Insurance for the duration of your study abroad program.
  • You will receive an email from “Announcement@GallagherStudent” with a verification letter with your name, UIN, and insurance enrollment dates. Please be on the lookout for this email!

Before you go, International Insurance can...

  • Find and schedule appointments with medical providers abroad.
  • Locate and schedule medical appointments for pre-existing conditions .
  • Verify the legality of medications in your host country and/or recommend alternatives.
  • Arrange to have prescriptions issued or refilled while in country.
  • Provide an allergy card translated into the local language.

While Abroad, International Insurance can be utilized by...

Insurance FAQ's

Utilize your International Insurance 24/7 via phone or e-mail.

In a Health Emergency:

  • Seek care immediately!
  • Call International Insurance and tell them about care you received - they will connect with the hospital, establish a Guarantee of Payment (GoP), and ensure you are receiving quality care.
  • Alert International Safety and Security - they can coordinate with International Insurance and monitor your situation.
  • Ask for, and keep, receipts of care - these are necessary for filing a claim, which must be submitted within 90 days of receiving care. Learn more about filing a claim for reimbursement.

In Routine Care:

  • Call International Insurance to find a local health care provider and request a GoP for your medical visit (may take up to 24 hours to arrange)
  • Use the case number provided to you by International Insurance when you talk with the University or follow-up with International Insurance about your care
  • Provide your Insurance ID Card to the healthcare provider upon arrival to the hospital or medical clinic
  • Ask for, and keep, receipts of care - these are necessary for filing a claim, which must be submitted within 90 days of receiving care. Learn more about filing a claim for reimbursement.